Terms & Conditions ∨
General Terms and Conditions of hiroto design, owner ballinari
1. Scope of validity
These General Terms and Conditions ("GTC") apply to all business activities of hiroto design, owner ballinari (hereinafter referred to as the "Company").
2. Conclusion of a contract
A contract is concluded when the customer accepts the Company's offer for the purchase of products. A contract is concluded in all cases when the customer orders the products offered by the Company via the Company's online shop or purchases them directly.
3. Prices
Subject to offers quoted in a local currency, all prices are understood to be in Swiss Francs (CHF). All prices are understood to be exclusive of any applicable value added tax (VAT) as well as exclusive of any other applicable taxes and exclusive of packaging and shipping costs.
The Company reserves the right to change the prices at any time. The prices valid on the Company's website at the time of the conclusion of the contract shall apply.
4. Payment
The Company provides the customer with the following payment options: credit card, PayPal, Apple Pay.
The Company offers its products via an online platform for purchase, rental or other use and requires payment by electronic means during the ordering process (credit card, PayPal). It is not permitted to offset the invoiced amountagainst any claim the customer may have against the Company. The Company has the right to refuse delivery or provision of services in case of late payment.
The Company has the right to refuse delivery or provision of services in case of late payment.
5. Obligations of the Company
5.1. Delivery / delivery dates
The delivery will be made within the period stated during the ordering process. If a delivery within the deadline is not possible, the Company will inform the customer and the new delivery date will be communicated.
Unless otherwise agreed, the place of performance shall be the registered office of the Company. The Company performs its obligation by transferring the ordered products to the agreed shipping agent. If no shipping agent is agreed upon, the Company may choose a shipping agent. The agreed delivery costs cannot increase through the choice of the shipping agent. If multiple products are ordered, it is possible that not all of them will be sent in the same consignment.
5.2. Auxiliary persons
The parties have the express right to engage auxiliary persons to perform their contractual obligations. They must ensure that the involvement of auxiliary persons is carried out in compliance with all compulsory legal provisions and any collective labour agreements.
6. Exchange
An exchange of products is not permitted.
7. Warranty
The statutory warranty provisions shall apply for a maximum period of 24 (twenty-four) months.
Any defect must be reported to the Company immediately. The Company has the right to decide whether the defective product is to be repaired or replaced. The customer shall only be entitled to a reduction or refund of the purchase price if a replacement or repair is not possible. In case of third-party repairs, a claim for reimbursement of costs is not possible. The customer has no claim to a replacement product during the period of repair. The warranty period starts anew for the repaired element whereas the remaining elements of the product continue to be covered by the original warranty period.
8. Liability
Liability for all indirect damage and consequential damage is excluded in full. The liability for direct damages is limited to the sales price of the product. This limitation of liability does not apply to direct damages caused by gross negligence or wilful intent. The customer is obliged to immediately report any damages to the Company.
All liability for auxiliary persons is completely excluded.
9. Intellectual property rights
The Company holds all rights to the products, services and any trademarks or is authorised to use them by the owner. Unless expressly stated, neither these GTC nor any associated individual agreements constitute a transfer of intellectual property rights. In addition, unless expressly authorised by the Company, any subsequent use, publication or making available of information, images, texts, or other material obtained by the customer in connection with these provisions is prohibited.
If, in connection with the Company, the customer uses content, texts, or pictorial material for which third parties possess an intellectual property right, the customer must ensure that no intellectual property rights of third parties are infringed.
10. Privacy
The Company may process and use the data collected within the scope of the conclusion of the contract to fulfil its obligations under the contract. The Company will carry out the measures required to secure the data in accordance with the statutory provisions. The customer consents in full to the storage and contractual use of his data by the Company. The customer is aware that by order of courts or authorities, the Company is obliged and permitted to disclose customer information to these or other third parties. Unless the customer has expressly prohibited it, the Company may use the data for marketing purposes. The data necessary for the performance of services may also be transmitted to commissioned service partners or other third parties.
Furthermore, the privacy provisions shall apply.
11. Amendments
The Company may amend these GTC at any time.
The new version will come into force 30 (thirty) days after it is posted on the website (www.hirotodesign.com) by the Company. The version of the GTC in force at the time of the conclusion of the contract will be applicable for customers. The only exception is if the customer has agreed to a newer version of the GTC.
12. Priority
These GTC take precedence over all older provisions and contracts. Only provisions from individual contracts which stipulate the provisions of these GTC shall take precedence over these GTC.
13. Severability clause
Should a provision of this contract or a supplement to this contract be or become invalid, the validity of the contract as a whole shall not be affected. The contracting parties shall replace the invalid provision by a valid provision which comes as close as possible to the intended economic purpose of the invalid provision. The same shall also apply to any contractual omissions.
14. Confidentiality
Both parties, as well as their auxiliary persons, undertake to treat all information submitted or acquired in connection with the services as confidential. This obligation remains in force after the termination of the contract.
15. Force majeure
If timely performance by the Company, its suppliers or third parties commissioned by the Company becomes impossible as a result of force majeure such as natural disasters, earthquakes, volcanic eruptions, avalanches, severe weather, thunderstorms, storms, wars, riots, civil wars, revolutions and uprisings, terrorism, sabotage, strikes, nuclear accidents or reactor damage, the Company shall be released from its obligations for the duration of the force majeure and a reasonable start-up period after its conclusion. If the force majeure lasts longer than 45 (forty-five) days, the Company may withdraw from the contract. The Company shall reimburse the customer in full for any payments already made.
Any further claims, in particular claims for damages due to vis major are excluded.
16. Agents and sales partners
The customer acknowledges that all sales partners or agents are self-employed and therefore work independently of the Company and that any potential claims must be addressed directly to them. The Company shall not be in any way liable for breaches of contract by agents or distributors.
17. Applicable law / place of jurisdiction
These GTC are subject to Swiss law. If no mandatory legal provisions take precedence, the court at the registered office of the Company shall have jurisdiction. The Company is entitled to file a suit at the defendant's domicile. The United Nations Convention on Contracts for the International Sale of Goods (SR 0.221.211.1) is explicitly excluded.
Security & Privacy ∨
Privacy Policy
1. General
The sole proprietorship hiroto design, owner ballinari, is operator of the website https://hirotodesign.com and provider of the services offered on this website. Therefore, hiroto design, owner ballinari, is responsible for the collection, processing and use of your data and must ensure that it is compatible with Swiss law. The protection of your personal data is a top priority for hiroto design, owner ballinari. In this document we inform you about which data is collected on https://hirotodesign.com and how it is used. You will also find out how to check the accuracy of this information and how you can arrange for us to delete this data. Please note that this privacy policy may change from time to time. We therefore recommend that you read this privacy policy regularly to ensure that you are always familiar with the latest version.
2. Collection, use, and processing of personal and company data
When you visit https://hirotodesign.com, certain data is automatically stored on our servers for system administration, statistical or backup purposes. This data consists of:
- the name of your internet service provider
- your IP address (where applicable)
- the version of your browser
- the operating system of the computer used to access https://hirotodesign.com
- the date
- the time
- the website from which you came to visit https://hirotodesign.com
- the keywords you used to find https://hirotodesign.com
Under certain circumstances, such data may be used to draw conclusions about a particular visitor. No personal data is used in this context, however. The use of such data is exclusively anonymous.
By registering as a user and entering your data on https://hirotodesign.com, you agree that your entered data may be used for service-related purposes.
Furthermore, you agree that your data may be used for advertising purposes. If you do not agree to the use of your data for advertising purposes, you can prohibit this at any time by sending an email to info@hirotodesign.com.
3. Access, deletion, and correction
You can request information about your data stored by us at any time. To do so, we ask you to send an email request for information to the address below. Along with the request, your proof of identity must be sent to the same address.
You have the possibility to request the deletion or correction of your data at any time. Of course, you are also entitled at any time to revoke your declared consent to the future use or processing of your personal data. To do so, please send us an email to info@hirotodesign.com.
We delete stored data when it is no longer required for the stated purpose.
With regard to the deletion of data, please note that we are subject to legal obligations whereby certain data is required to be retained for a specific period of time. We must comply with this obligation. If you wish the deletion of data which is subject to a legal retention obligation, the data will be blocked in our system and only used to fulfil legal retention obligations. After expiry of the retention period, your request for deletion will be fulfilled.
4. Data security
We will keep your data secure and therefore take all reasonable measures to protect your data from loss, access, misuse, or alteration. Our employees and contracting partners who have access to your data are contractually obligated to keep your data confidential and to comply with data protection regulations. In some cases it may be necessary for us to pass on your requests to companies affiliated with us. Your data will also be handled confidentially in these cases.
5. Cookies
We use so-called cookies to make it easier to use our website https://hirotodesign.com. "Cookies" are small pieces of information that are temporarily stored by your browser on your computer's hard drive and are necessary for the use of our service. The information contained in the cookies is used for session control, in particular to improve navigation and enable a high degree of user-friendliness of a website. The cookies we use do not store any personal information. Most web browsers automatically accept cookies. You can prevent this by changing your browser settings. You can at any time remove cookies stored on your PC by deleting the temporary Internet data (browser menu "Extras - Internet Options").
By disabling cookies, you may not be able to use all functions of our website.
Here you can find instructions on how to delete cookies for Internet Explorer https://support.microsoft.com/de-de/kb/278835 and Mozilla https://support.mozilla.org/de/kb/cookies- loeschen-daten-von-websites-entfernen.
6. Plugins
6.1. Facebook plugins
Our website integrates plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognise the Facebook plugins on our website by the Facebook logo or the "Like" or "Share" button. An overview of Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/. Whenever you visit our site, the plugin establishes a direct connection between your browser and the Facebook server. The content of the plugin is sent by Facebook directly to your browser, which integrates it into the website. Facebook thereby receives the information that you have visited our site with your IP address, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is sent by your browser directly to a Facebook server in the USA and stored there. If you click the Facebook "Like" button while you are logged in to your Facebook account, you can create a link to the contents of our pages in your Facebook profile. This allows Facebook to associate visits to our website with your user account. The information about your interaction is also sent directly to a Facebook server and stored there. In addition, the information is published on Facebook and shown to your Facebook friends. Please note that we, as the provider of the website, do not know what data is sent and how it is used by Facebook.
Facebook may use such information for the purposes of advertising, market research, and the demand-oriented design of Facebook pages. For this purpose, Facebook creates usage, interest and relationship profiles, for example to analyse how you use our website with regard to the ads displayed on Facebook, to inform other Facebook users about your activities on our website, and to provide other services associated with the use of Facebook.
For more information, please see the Facebook data policy at https://www.facebook.com/about/privacy/.
If you do not want Facebook to be able to associate your visit to our website with your Facebook user account, please log out of your Facebook user account before using our website.
6.2. Google AdSense
Where applicable, this website uses Google AdSense, a service for the integration of advertisements from Google Inc. ("Google"). Google AdSense uses so-called "cookies", text files stored on the user's computer which enable an analysis of how the website is used. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic across pages of this website.
The information generated by cookies and web beacons about the use of this website (including the IP address of the user) and which ads have been displayed is transferred to a Google server in the USA and stored there. This information may be passed on by Google to its contractual partners. However, Google will not associate your IP address with any other data stored by Google.
Users can prevent the installation of cookies through appropriate settings in their browser. However, the provider points out to users that in this case they may not be able to use all the functions of this website to their full extent. By using this website, the users agree to the processing of the data collected about them by Google in the manner and for the purpose described above.
6.3. Pinterest
Our website uses the service pinterest.com. Pinterest.com is a service of Pinterest Inc., 808 Brannan St, San Francisco, CA 94103, USA. The "Pin it" button integrated into our site informs Pinterest that you have accessed the relevant page of our website. If you are logged in to Pinterest, Pinterest can associate this visit to our site with your Pinterest account and thus link the data. The data sent by clicking on the "Pin it" button is stored by Pinterest. You canfind more information about the purpose and scope of data collection, its processing and use, as well as your corresponding rights and options to protect your privacy in Pinterest's privacy policy, which you can access at http://pinterest.com/about/privacy/.
To prevent Pinterest from associating your visit to our website with your Pinterest account, you must log out of your Pinterest account before visiting our website.
6.4. Google+
Our website uses so-called social plugins ("Plugins") of the social network Google+, which is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The Plugins can be identified, for example, by buttons with the "+1" sign on a white or colour background. An overview of Google plugins and their appearance can be found here: https://developers.google.com/+/plugins
Whenever you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Google servers. The content of the plugin is sent by Google directly to your browser and integrated into the page. Through the integration, Google receives the information that your browser has called up the corresponding page of our website, even if you do not have a Google+ profile or are not currently logged in to Google+. This information (including your IP address) is sent by your browser directly to a Google server in the USA and stored there.
If you are logged in to Google+, Google can immediately associate your visit to our website with your Google+ profile. If you interact with the plugins, for example by clicking the "+1" button, the corresponding information is also sent directly to a Google server and stored there. In addition, the information is published on Google+ and shown to your contacts there.
You can find more information about the purpose and scope of data collection and its subsequent processing and use by Google, as well as your corresponding rights and options to protect your privacy in Google's privacy guidelines: http://www.google.com/intl/de/+/policy/+1button.html
To prevent Google from associating the information collected through our website directly with your Google+ profile, you must log out of Google+ before visiting our website. You can also completely prevent the Google plugins from loading by using add-ons for your browser, for example the script blocker "NoScript" (http://noscript.net/).
6.5. Instagram
Our website uses so-called social plugins from Instagram, operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are identified by an Instagram logo, for example in the form of an "Instagram Camera". An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges
Whenever you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. The content of the plugin is sent by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is sent by your browser directly to an Instagram server in the USA and stored there.
If you are logged in to Instagram, Instagram can immediately associate your visit to our website with your Instagram account. If you interact with the plugins, for example by clicking the "Instagram" button, this information is also sent directly to an Instagram server and stored there. In addition, the information is published on your Instagram account and shown to your contacts there.
You can find more information about the purpose and scope of data collection and the further processing and use of the data by Instagram, as well as your corresponding rights and options to protect your privacy in Instagram's data policy: https://help.instagram.com/155833707900388/
To prevent Instagram from associating the information collected through our website directly with your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading by using add-ons for your browser, for example the script blocker "NoScript" (http://noscript.net/).
6.6. Google Analytics
This website uses Google Analytics, a web analysis service of Google. Google Analytics uses so-called "cookies", text files stored on your computer which enable an analysis of how you use the website. The information generated by the cookie (browser type/version, operating system, referrer URL, previously visited website, IP address, time of server request) about your use of this website is as a rule transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on our website, your IP address will be truncated by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. Google will use this information to analyse your use of the website, compile reports on website activity for website operators and provide other services relating to website activity and internet usage. Google may also transmit this information to third parties if this is legally required or if third parties process this data on behalf of Google. The IP address sent by your browser within the scope of Google Analytics will not be combined with other data from Google.
You can prevent the installation of cookies through appropriate settings in your browser. However, we want to point out that in this case you may not be able to use all the functions of the website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above.
You can find more information about the web analysis service used on the Google Analytics website. Instructions on how to prevent the processing of your data by the web analysis service can be found at https://tools.google.com/dlpage/gaoptout?hl=en.
7. Changes
Changes to this privacy policy will be published on this page. In this way, you can inform yourself at any time about what data we store, how we collect and use it. You can save and / or print out this privacy policy.